Our Trusted Team
Our values concentrate on exceeding expectations and delivering homecare services which we ourselves would wish to receive. To this end, we carefully select and recruit dedicated and caring individuals who share our ethos.
Following recruitment, we train our care team to the highest possible standards, ensuring they can comfortably perform the duties of their roles. All staff members are DBS checked to an enhanced level and are fully insured with public liability cover.
Our carers will always be appropriately dressed and carry photographic identification badges for additional security and peace of mind.
Academy Care is an ethical employer; people and quality come before profit. To this end, we have a full and ongoing commitment to the wellbeing of our staff. We offer contracted hours – above the National Living Wage, mileage and travel costs, performance-related bonuses as well as Employee Assisted Services.
Millan E. Shalo
Manager
Nicole Miles
Office Admin
Nicole is a member of our office team and is new to the care industry. She is a welcome addition to our growing team – even if we do feel old at the side of her!
Nicole has recently passed her driving test and she enjoys socialising with her friends in her free time.
Joanne Miles
Carer
Jo has worked in the care industry for 15 years and is also a busy mum to three teenagers.
She is passionate about her role, caring for and assisting vulnerable poeple to enable them to continue with their daily lives.
Jo never fails to make us smile and is an asset to our team!
David Steel
Care / Support Worker
David has 31 years’ experience in the care sector having worked with vulnerable people with learning difficulties and challenging behaviour. His forte is Acquired Brain Injury support and he has achieved some fantastic results with his clients.
David is dad to 3 girls and moved to Wakefield in 2015 from Cumbria. David’s passion and commitment to his work is a credit to him and we are proud to have him on board.
We pledge to provide exceptional services by professionally-trained carers who are:
Qualified, competent and experienced
Friendly and welcoming
Polite and courteous
Actively helpful and caring in their approach and attitude
Understanding and responsive to your needs
Respectful of who you are and your culture
Compassionate and thoughtful, taking pride in what they do
Open to receive feedback about them
We further pledge to you a management system that:
Is always open and available to you
Will encourage and foster a positive and inclusive atmosphere
Offers effective quality assurance and quality monitoring systems
Offers transparent accounting and financial procedures
We manage small teams of carers, giving you continuity of care and peace of mind. We offer full consistency of assignments as well as specifically agreed timescales for our visits with no rushing or tight back-to-back schedules.
We focus on quality over quantity; with this in mind, we aim to provide affordable care that meets your individual needs and preferences. Scheduled visits can vary from 30 minutes to multiple hours depending on your needs. Please note, costs vary for evenings, weekends and Bank Holidays.
Our prices are all inclusive so you know exactly where you stand from the very beginning. Any added extras for mileage or travel time paid to care staff will be discussed and agreed with you prior to starting. We appreciate that funding can be a daunting prospect and may have a considerable impact on you and your family. We therefore create an individual plan - taking not only your personal needs but also your financial concerns into consideration.
Call our customer services team today and they will be more than happy to discuss the cost of your home care with you. Please bear in mind that we may also be able to point you in the right direction for advice on home care funding which may be available to you from the government.
Our Care Services
Who We Work With
Career Opportunities