Our Trusted Team
Our values concentrate on exceeding expectations and delivering homecare services which we ourselves would wish to receive. To this end, we carefully select and recruit dedicated and caring individuals who share our ethos.
Following recruitment, we train our care team to the highest possible standards, ensuring they can comfortably perform the duties of their roles. All staff members are DBS checked to an enhanced level and are fully insured with public liability cover.
Our carers will always be appropriately dressed and carry photographic identification badges for additional security and peace of mind.
Academy Care is an ethical employer; people and quality come before profit. To this end, we have a full and ongoing commitment to the wellbeing of our staff. We offer contracted hours – above the National Living Wage, mileage and travel costs, performance-related bonuses as well as Employee Assisted Services.
Millan E. S
Millan has worked in the care sector for 8 years, promising to one day set up his own care business. Millan successfully fulfilled his dream in 2019. With Millans passion and knowledge, Academy Care Ltd has touched the hearts of Wakefield.
Christine has worked in care for over 20 years, and holds her level 5 NVQ in Health and Social Care and Management. Christine is a qualified trainer, currently training Moving and Handling, Dignity and Care, End of Life and is a Dementia Champion.
Christine is also passionate about the Care Certificate programme and the development of all staff.
Christine specialises in compliance and assuring the smooth and efficient running of day to day business.
The wellbeing of members and all care staff is at the forefront of everything she does.
Bio coming soon.
Bio coming soon.
Jo has worked in the care industry for 16 years and is also a busy mum to three teenagers.
She is passionate about her role, caring for and assisting vulnerable people to enable them to continue with their daily lives.
Jo never fails to make us smile and is an asset to our team!
Field Care Supervisor
Tracey has worked in the care sector for 20 years. Tracey specialises in palliative care, with a hard-working nature, she brings exceptional care to peoples life's. Tracey loves her job but also spends lots of time with her two children, two grandchildren and holidaying in Turkey.
Bio coming soon.
Nicole is the youngest member of our office team and has only experienced the care industry through Academy Care. Despite Nicole being new to the care sector she has proven herself to be invaluable to our team.
Nicole recently enrolled in her Level 3 Business Admin NVQ to help develop her skills.
We pledge to provide exceptional services by professionally-trained carers who are:
Qualified, competent and experienced
Friendly and welcoming
Polite and courteous
Actively helpful and caring in their approach and attitude
Understanding and responsive to your needs
Respectful of who you are and your culture
Compassionate and thoughtful, taking pride in what they do
Open to receive feedback about them
We further pledge to you a management system that:
Is always open and available to you
Will encourage and foster a positive and inclusive atmosphere
Offers effective quality assurance and quality monitoring systems
Offers transparent accounting and financial procedures
We manage small teams of carers, giving you continuity of care and peace of mind. We offer full consistency of assignments as well as specifically agreed timescales for our visits with no rushing or tight back-to-back schedules.
We focus on quality over quantity; with this in mind, we aim to provide affordable care that meets your individual needs and preferences. Scheduled visits can vary from 30 minutes to multiple hours depending on your needs. Please note, costs vary for evenings, weekends and Bank Holidays.
Our prices are all inclusive so you know exactly where you stand from the very beginning. Any added extras for mileage or travel time paid to care staff will be discussed and agreed with you prior to starting. We appreciate that funding can be a daunting prospect and may have a considerable impact on you and your family. We therefore create an individual plan - taking not only your personal needs but also your financial concerns into consideration.
Call our customer services team today and they will be more than happy to discuss the cost of your home care with you. Please bear in mind that we may also be able to point you in the right direction for advice on home care funding which may be available to you from the government.
Our Care Services
Who We Work With